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  Policies & Forms

Policies

FirstRand India Deposit Policy
FirstRand India Citizen Charter
FirstRand India Compensation Policy
FirstRand India Grievance Redressal Policy
FirstRand India Policy on Collection of Cheques
Banking Ombudsman Scheme
Code of Bank's Commitment to Individual Customers
FirstRand India Model Customer Rights Policy
Code of Bank's Commitment to Micro and Small Enterprises

Basel III Disclosures

March 2016

Forms


Account Opening form
Deceased Claim No Legal Heir
Deceased Claim No Nomination
Deceased Claim with Nomination
Receipt

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